My HARDWORKING TEAM
Miranda Guzman, Account Executive, Names A-L
I have been with the Agency since January, 2011 and have a long background in Customer Service. I have obtained by my P&C and Life*/Health licenses and am a licensed agent. I really enjoy assisting our Clients each day.
Ray Walters, TWIA Policy Manager/Office Manager
Originally from Southern California, I have lived in Texas since 2006. After graduating from high school, I joined the United States Marine Corp and retired with the rank of Captain. While a Marine, I earned a degree in Business from Chapman University. Upon leaving the Marine Corp, I started my second career with Pacific Bell Telephone, which is now AT & T, as a mid-level manager. In 2006, I retired from AT & T and in 2007 began working at Angela Johnson Insurance Agency.
I manage the day to day operations of the office and also process all TWIA renewal invoices and payments, TWIA finance late payment notices, TWIA underwriting requirements and bookkeeping. I am licensed by the Texas Department of Insurance with a Property/Casualty license. To further enhance the agency’s value to our clients, I am a Notary Public.
Jessica Gonzalez - Agency Producer
I started my career with the Angela Johnson Insurance Agency in 2013. I grew up in Southeast Houston and have been residing in the Friendswood area for over 10 years. My background includes management, marketing and lots of community service. My goals are to render a positive customer experience while helping to protect the assets of our clients.I am licensed by the Texas Department of Insurance with a Property/Casualty and Life*/Health license.
Aricka Rohrman, Customer Service Rep, Names M-Z
I grew up in Friendswood and attended the University of North Texas in Denton. I have been working with my mom (Angela) in the Agency part-time since 2005, assisting with the preparation and distribution of marketing materials and other clerical duties. I’m excited to take on more responsibility in the Agency as a Customer Service Representative. I am licensed in both Property & Casualty and Life* & Health and look forward to helping you!
Caroline Johnson-Kacal, Training Manager
I grew up in the Southeast area of Houston and attended Dobie High School. After working many years in the corporate world, I decided to join my sister Angela in the insurance business. I started my career at Angela Johnson Insurance Agency in December 2005, but my involvement with insurance began long before then! My grandparents, Falvey and Eva Smith, sold insurance in Pasadena, TX for 30+ years. Although I was only in junior high school when they retired, the one thing I remember about being in their office is that they were ALWAYS on the phone. 20 years later, the same is still true – I too spend most of my day on the phone talking with customers and prospects, explaining coverages and recommending products to help protect the assets and well-being of my clients and their families. I am licensed by the Texas Department of Insurance with a Property/Casualty and Life*/Health license.